Privacy Policy

RK Enterprises ("we", "our", "us") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we handle it when you use our website or purchase our products.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you place an order or contact us
• Shipping address, city, state, and pincode for order delivery
• Payment method preference (Cash on Delivery or Prepaid)
• Messages or enquiries you send us

We also automatically collect certain technical data when you visit our site:

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates via SMS/email
• Respond to your enquiries and provide customer support
• Improve our website and product offerings
• Comply with legal obligations

We do not use your data for automated decision-making or profiling.

3. Sharing of Information

We share your information only with trusted third parties necessary to fulfil your order:

• Shiprocket — our logistics partner, who receives your name, address, and phone number to arrange delivery
• Payment processors — for prepaid orders, your payment details are handled directly by the payment gateway and are never stored on our servers

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies

Our website uses essential session cookies to maintain your browsing session. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is stored on secured servers. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: